Effective date: 12 June 2026
1. Who this policy applies to
This policy applies to visitors of qtax.online and people who submit a contact enquiry. A separate service arrangement may contain additional confidentiality or document-handling terms.
2. Information we collect
Information you provide
When you use the contact form, we may collect your name, email address, phone number, selected subject and message. If you later engage us for a service, additional records may be requested through an agreed communication method.
Technical information
Web servers, security services and analytics tools may process technical information such as IP address, browser type, device type, referring page, pages viewed, approximate location, timestamps and diagnostic data.
3. How information is used
- Responding to enquiries and providing requested information
- Assessing the scope of a possible service
- Maintaining business, security and support records
- Detecting spam, abuse and technical problems
- Understanding how public pages and calculators are used
- Meeting legal, regulatory or record-keeping requirements
4. Cookies, Google Analytics and advertising
The website may use cookies or similar technologies for essential functions, security, analytics and advertising. Google Analytics may collect usage information to help us understand website performance. Google AdSense and other third-party advertising vendors may use cookies to serve and measure ads, including ads based on prior visits where permitted.
Visitors in the European Economic Area, United Kingdom and Switzerland may be shown a consent message through a Google-certified consent management platform. Available choices may include consent, refusal and management of individual purposes.
Users can manage cookies through browser settings and, where available, the on-site consent message. More information is provided in our Cookie Policy.
5. Legal bases and consent
Depending on the context and applicable law, processing may be based on consent, steps requested before entering a service arrangement, performance of an agreed service, legitimate interests in operating and securing the website, or compliance with legal obligations.
6. Sharing of information
Information may be processed by hosting, analytics, security, email, advertising or professional service providers where necessary for the stated purpose. We do not sell personal information to advertisers. Information may also be disclosed where required by law, legal process or a competent authority.
7. Retention
Contact enquiries are retained only for as long as reasonably needed to respond, manage follow-up, maintain records, prevent abuse or meet legal requirements. Service-related records may be retained for longer periods where tax, accounting or legal obligations apply.
8. Security
Reasonable administrative and technical measures are used to protect information. No internet transmission or storage system is completely secure. Visitors should not submit passwords, PINs, card numbers or authentication codes through the contact form.
9. Your choices and rights
Depending on applicable law, you may ask about personal information held by us, request correction, object to certain processing or request deletion where no legal or business reason requires retention. Identity verification may be required before acting on a request.
10. Children
The website is not directed to children under 18 and we do not knowingly request personal information from children through the contact form.
11. External websites
Links to government portals, social networks and other websites are governed by their own privacy policies. QTax Online is not responsible for their practices.
12. Changes and contact
This policy may be updated when services, laws or technologies change. Questions or privacy requests can be sent through the contact page.
Last reviewed: 12 June 2026